How do I open an account?
How can I find the closest charger?
Do your connectors work with all EV’s?
How fast do your stations charge?
Can I reserve a charger?
What do I do if my car says charging was interrupted?
Does your app work with other networks?
Is there an idle fee?
Can I pay one flat fee to charge as much as I want?
What is the difference between a personal, and commercial plan?
How many times per day can I charge?
When/how often will I be billed for the monthly subscription plan?
When does my subscription start?
Can I use pre-paid or gift cards with your service?
How do I upgrade or downgrade my membership?
Do you have annual plans?
Can I transfer/share the subscription to another person?
Do you have a referral program?
How do I cancel a subscription?
Click "subscription plan" on the app which will take you to your account (in a browser window). Click on the easily accessible "cancel" button. You can cancel at any time, and your plan will be active until the end of the billing cycle. You will not be refunded for any remaining days in the cycle.
Can I access my account online whenever I want?
Yes. You can access your account directly through the My Account tab on the EVCS mobile app.